LDG Ops|Escalation Dashboard
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Human Waiting
1
Active deliveries
Acknowledged
1
In progress
Resolved
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Live Feed

Track B — Customernotifyacknowledged#4450via sms_handler
15m ago

Recipient asking for ETA. Order #4450 assigned but driver Brandon J has not started route.

Suggested: Send driver nudge via SalesMessage toddDriver inbox and update recipient with delivery window
Active Delivery Human WaitingCOS 1
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Track A — Opsqueuependingvia pay_reconciliation
15m ago

Pay discrepancy: Frederick S $19.12 mileage kicker not recorded in Wodely earnings.

Suggested: Manually add $19.12 earnings entry in Wodely for Frederick S route 2026-04-03
Lesson CandidateCOS 2
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WebSocket Events

22:10:39SYSTEMescalation_log loaded (demo mode active — no live rows yet)
22:10:39SYSTEMWebSocket connected — subscribed to escalation_log INSERT, UPDATE, DELETE